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Job Details

Customer Service and Rental Agent - Part Time

  2025-01-19     Budget Rent A Car     Hutchinson,KS  
Description:

Budget Car and Truck Rental of Wichita is taking applications for a part-time customer service and rental agent at our Hutchinson rental agency. The position will be finalizing reservations, conducting sales, and helping with all aspects of the rental process.

Responsibilities

  • Greet customers using standard dialogue
  • Address customer inquiries, such as explanation of charges, vehicle damage, directions, etc.
  • Perform vehicle exchanges and extensions
  • Monitor traffic control
  • Inspect incoming vehicles for new damage
  • Report damages to on-duty supervisor
  • Scan returning vehicles back into system
  • Provide computerized receipt to customer
  • Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions, etc.
  • Support a team environment by assisting other agents and/or other areas when needed

Desired Qualifications
  • Knowledge and use of computerized systems
  • Intermediate proficiency in Microsoft applications
  • Retail and sales experience
  • Previous experience working in an outdoor environment

Minimum Qualifications
  • High School Diploma or equivalent
  • 1 year of customer service experience
  • Professional communication skills
  • Problem resolution experience
  • Minimum age of 21
  • Valid Kansas driver's license
  • Good driving record


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