Job Details

The Server/ Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service. Server Essential Functions and Key Tasks:Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests. Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required. Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings. Explain how various menu items are prepared, describing ingredients and cooking methods. Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues. Check residents diets, likes & dislikes to ensure that such requirements are satisfied. Assist with set-up/breakdown of all scheduled meal periods. ...Server, Customer Service, Restaurant